Official Privacy Policy
At dorahoki, your privacy is not merely a legal obligation — it is our sincere commitment to every member. This document explains exactly how we collect, use, store, and protect your personal data in accordance with Malaysia's Personal Data Protection Act 2010 (PDPA).
Overview
Welcome to the Privacy Policy page dorahoki. We, the management of the platform dorahoki accessible at dorahoki.bio, takes the privacy and security of every user's personal data seriously. This Privacy Policy is drafted in accordance with Malaysia's Personal Data Protection Act 2010 (PDPA) and explains how we handle your information.
This policy applies to all users of the platform dorahoki — whether you are simply browsing our website, registering a new account, using the live casino, betting on Malaysia Super League or EPL football matches, playing slots, poker, or any other service offered by dorahoki. This policy also covers all your interactions with our customer support team.
By accessing or using the platform dorahoki, you confirm that you have read and understood this Privacy Policy. If you do not agree with any part of this policy, please discontinue use of our platform.
PDPA Note: All personal data processing on the platform dorahoki carried out in accordance with the provisions of Malaysia's Personal Data Protection Act 2010 (PDPA). You have the right to access, correct, and in certain circumstances, request the deletion of your personal data.
In the course of operating the platform dorahoki and deliver the best online entertainment services to our Malaysian users, we collect various categories of personal data. Below is a full breakdown of the data that may be collected:
We NEVER store: Your full credit/debit card number, passwords in plain text, or your online banking credentials. All sensitive financial data is processed through a secure payment gateway and is never stored on our servers. dorahoki.
DoraHoki collects your personal data through various legitimate channels. Understanding how data is collected helps you make more informed decisions about the information you share with us.
This is the most common way we receive your data — when you:
When you use the platform dorahoki, our systems automatically record certain technical information such as your IP address, device type, gaming activity and session data. This is standard industry practice required for account security and fraud detection.
In limited cases, we may receive information about you from legitimate payment service providers (such as Touch 'n Go or DuitNow) for transaction verification purposes, or from Malaysian legal authorities where required by law.
DoraHoki uses your personal data only for legitimate and necessary purposes. We do not use your data for any purpose beyond what is stated here without first obtaining your consent.
You may opt out of receiving marketing communications at any time by updating your notification settings in your account or by contacting our support team dorahoki.
Core principles dorahoki is clear: we do not sell your personal data to anyone. However, in the normal course of platform operations, certain third parties may need to receive limited portions of your information for legitimate and specific purposes:
Transaction information that must be shared with the payment gateway providers we use — including Touch 'n Go eWallet, GrabPay, Boost, ShopeePay, DuitNow, Maybank2u, CIMB Clicks, and other FPX providers — solely to enable your deposits and withdrawals in Malaysian Ringgit (MYR) to be processed smoothly and securely.
Licensed live casino and slots platform providers partnering with dorahoki may receive minimal technical data (such as a session ID) required to deliver the gaming experience to you. They are bound by strict confidentiality agreements.
DoraHoki comply with all lawful directives from Malaysian authorities. Where we are required by law, court order, or valid enforcement request to disclose certain information, we will do so. We will endeavour to notify you of any such disclosure where permitted by law.
All third parties that receive your data from dorahoki bound by strict data protection agreements and may only use that information for the purposes agreed upon. We do not permit any third party to use your data for their own marketing purposes.
Protecting your personal data is one of the most significant investments made by dorahoki. We employ multiple layers of technical and operational security to ensure your information remains protected at all times:
All data transmitted between your device and our servers dorahoki protected with encryption protocols SSL/TLS 256-bit — the same standard used by Malaysia's leading banking institutions. This means that even if your data is intercepted during transmission, it cannot be read by unauthorised parties.
Your data is stored in data centres equipped with multi-layered physical and digital security systems, including biometric access controls, 24/7 CCTV surveillance, multi-tier firewalls, and an intrusion detection system (IDS) that operates around the clock.
Only staff dorahoki who require access to specific data to carry out their authorised duties, and only to the data they need. All access to data systems is logged and monitored regularly.
In the event of any security incident affecting your personal data, dorahoki committed to notifying you and the relevant authorities within the timeframe required under Malaysia's PDPA, and to taking immediate remedial action.
Platform dorahoki uses cookies and similar tracking technologies to enhance your user experience. Here is an explanation of how we use them:
You can manage and delete cookies through your web browser settings. However, disabling certain cookies may affect the functionality of the platform dorahoki. Session and security cookies are essential for the basic operation of our platform and cannot be disabled without affecting your ability to use our services.
As a user of the dorahoki residing in Malaysia, you have the following rights under Malaysia's Personal Data Protection Act 2010 (PDPA) with respect to your personal data:
You have the right to request and receive a copy of the personal data we hold about you in a readable format.
You have the right to request the correction of any personal data that is inaccurate, incomplete, or outdated.
Under certain circumstances, you have the right to request deletion of your personal data upon account closure.
You have the right to object to the processing of your data for direct marketing purposes at any time.
You have the right to receive your personal data in a structured, portable format.
In certain circumstances, you may request that we restrict the way we process your data.
To exercise any of the rights above, contact the support team at dorahoki via live chat or email at support@dorahoki.bio. We will process your request within 30 business days. Identity verification may be required before a request can be processed.
DoraHoki retains your personal data only for as long as necessary to fulfil the original purpose of collection, or as required under applicable Malaysian law.
When you submit an account closure request dorahoki, we will delete or anonymise your personal data within a reasonable timeframe, taking into account applicable legal retention requirements. Financial transaction records may be retained for a longer period in accordance with Malaysian legal compliance requirements.
DoraHoki reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or service improvements. The date of the most recent update will always be displayed at the top of this page. Where changes are significant, we will notify you via email or an in-platform notification dorahoki.
It is your responsibility to review this page periodically. Your continued use of the dorahoki following the publication of any amendments will be deemed as your acceptance of the updated policy.
If you have any questions, concerns, or complaints regarding how dorahoki handling your personal data, or to exercise any of your privacy rights, please contact us via:
We value your trust and are committed to handling every privacy-related query with seriousness and professionalism.
Complaints to JPDP: If you are not satisfied with the way dorahoki handling your privacy complaint, you have the right to lodge a complaint with the Personal Data Protection Department (PDPD) of Malaysia through their official channels in accordance with the prescribed procedures.
Our Commitment
Every bit of data transmitted between your device and our servers dorahoki encrypted to the same 256-bit SSL standard used by Malaysia's leading banks.
This is not merely a promise — it is core policy dorahoki that is non-negotiable. Your personal data has never been, and will never be, sold to advertisers or any third party for their commercial purposes.
All data handling practices dorahoki designed to fully comply with Malaysia's Personal Data Protection Act 2010 (PDPA), providing you with robust legal protection.
Access to user data within the system dorahoki strictly governed on a "need-to-know" basis. All access is logged and monitored by our IT security team.
In the event of any security incident that may affect your data, dorahoki committed to notifying you promptly and taking remedial action within the stipulated timeframe.
Via account settings dorahoki you, you have full control to update your data, manage your privacy preferences, set gaming limits and request data deletion at any time.
Related Documents
Your Data Is Safe with Us
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